Many Norton users claim about the internet connection issues. After the installation of this software, users face a problem with their internet network. It can be due to a temporary problem with your service provider or it might be due to the firewall which is provided on the connection.
Fortunately, this problem can be fixed by turning off the firewall of the security program. So here, Norton Support provided the complete steps in order to fix the internet issue on your security software. Just follow the below mentioned steps properly:
- First of all, close all the running application and reboot your system.
- After that, open your Norton antivirus on your system and go to the ‘Status settings’ option located on the menu bar on the left side of the window.
- Then click on the ‘Firewall’ and move the slider next to the smart firewall to disable the firewall.
- Then a dialog box named as ‘Protection Alert’ will open up on your screen. On that from the drop-down menu, tap on Apply and then choose ‘Permanently’ option.
- After that, click OK to save the changes and check your connection by opening any page on your web browser.
- Note: After fixing the problem, make sure to enable the firewall on Smart firewall.
These steps are provided by our techies. If you want detailed information for the above steps or if you are dealing with any other issue related to this software, then connect with our technicians by calling at our Norton Customer Support Number 1-800-875-398 and get a relevant and quick solution for your query. The experts of our team are experienced enough to tackle any situation. Our availability is all round the clock i.e. we work on both day and night shifts so don’t hesitate to ask even if the doubt prompts late at night.